Straight answers before you book a call.

Fair question. We’re new, and we don’t have client case studies to show you yet. Here’s what you can check instead:

• We run businesses ourselves. One of our two partners runs several businesses, including a restaurant. We build what we’d use. Read who we are and what we run.
• Our prices are public. Starting prices are on the Pricing page. Every build gets a written, fixed-scope quote before work starts.
• The operations audit is refundable. Its terms are just below this list.
• You own what we build. Your accounts, phone numbers and data are always yours, and the code is yours when you own the build.
• No lock-in. Monthly support is optional and month-to-month.
• Founding-client case studies. Our first clients get a discount for taking part in a case study, so future owners can read about real projects. See how the founding-client offer works.

Audit guarantee: If you don’t think the roadmap was worth what you paid, email support@jetsygrowth.com within 14 calendar days of the date we email you the final roadmap. We refund the full audit fee within 5 business days. That’s when we send the money back. If you paid by card, your bank may take a few more days to show it on your statement. No reason needed. You keep the roadmap. One refund per business. Applying the audit credit to a build ends the refund option, and a refunded audit can’t be credited.

Starting prices for every service are on the Pricing page, with a plain explanation of what moves the price. Before any build, you get a written, fixed-scope quote that lists the monthly running costs too.

Payback is simple math: what the problem costs you now, against what the fix costs to build and run.

Example: invoicing and payment reminders take 5 hours a week, at $28 an hour including taxes and benefits. If automation takes 4 of those hours off the list, that’s about $5,824 a year, or about $485 a month. Subtract the monthly running costs, then divide the build price by what’s left. That’s your payback in months.

Proposals state the expected payback, with the math shown so you can check it. If a fix would take too long to pay for itself, we’ll say so and suggest something cheaper, or nothing at all.

We don’t want you paying for advice that didn’t help. So the audit comes with a guarantee. These are its exact terms:

A few things worth knowing:

• The audit is optional. If you already know what you need, we quote a single build after the free call. No audit required. See how we work.
• We’ll tell you if it isn’t worth it. On the free discovery call, we’ll say so if we don’t think an audit would help you, before you pay anything.
• The details are public. The fee and what the roadmap covers are on the operations audit page and the Pricing page.

We’re new, so our first clients get a discount in exchange for helping us show future clients what we do.

The offer: 20% off your first build, for our first few clients. When those spots are taken, we take the offer off the Pricing page. There are no countdowns.

What we ask: permission to write a case study about your project, the before-and-after details needed to tell it accurately, a short recorded walkthrough of the system working, and two short recorded interviews, one before we start and one after the results check. Quoting you or showing a clip from those recordings is a separate yes or no. You can say no and keep the discount.

What we never ask:

• A review on Google, Yelp or anywhere else.
• Results. The discount doesn’t depend on how your project turns out.
• That you say anything in particular, or give a quote as a condition of the discount.

You review the case study for factual accuracy only. You can decline to be quoted and keep the discount. If you do give a quote, a note about the discount appears right next to it, wherever it’s used.

We set it up so this is hard to do, and easy to catch if it happens.

• One calendar that counts. Every booking checks your live calendar or job software first. If your schedule lives in two places today, we settle on one before launch. Two calendars that don’t sync are how slots get booked twice.
• Rules you set. Job types, lengths, drive time, notice, service area and which slots stay open for emergencies. It can’t book outside them.
• Unclear requests go to a person. If it can’t tell what the job is or how long it will take, it asks someone on your team instead of guessing.
• Tested before launch. We run real booking scenarios end to end before any customer sees it.
• A clear trail. You get a note on every booking and change, so a mistake gets caught early and fixed with a normal reschedule.

If something we built books against your rules, that’s ours to fix. See what happens when something breaks and how scheduling automation works.

Yes. A spreadsheet, a phone full of contacts and a couple of half-used apps is a normal starting point.

How we handle it:

• Look first. Before we quote, we look at where your records live and how messy they are. Cleanup is scoped in the written quote, not discovered halfway through.
• Keep a copy. We save a copy of your original data before changing anything.
• Clean before connecting. Duplicate contacts merged, dead records archived, and names, phone numbers and addresses in one format.
• You decide the edge cases. When two records disagree, we ask rather than guess.
• Keep it clean. Once it’s running, details get entered once and copied automatically, so the mess doesn’t come back.

One exception: if your accounting books need cleanup, start with your bookkeeper. An automation copies mistakes faster.

Messy data can stretch the timeline, and we’ll tell you by how much before you commit. More on CRM and workflow automation.

The audit ends with a written, prioritized roadmap. You can act on it with us, with someone else, or on your own.

How it works:

• We look at how work actually moves. Calls, scheduling, jobs, invoicing, ordering and follow-up, with you and the people who do the work.
• We look at your tools. What you pay for, what’s switched off and what overlaps.
• We find where time and money leak, with the math shown.

What the roadmap covers:

• The fixes worth doing, in order, starting with the ones that pay back fastest.
• For each one: what changes day to day, an estimated build cost, running costs and expected payback.
• Quick wins, like settings in tools you already pay for.
• What isn’t worth automating, and why.

If you sign a build within 90 days of getting the roadmap, the full audit fee is credited toward it.

How the fee is set, and the full details, are on the operations audit page. The audit is optional. If you already know what you need, we quote it after the free call.

No. There are two ways to start, and the audit is optional.

You know what you need. One defined job, like answering missed calls or automating invoices.

1. Free discovery call
2. Written, fixed-scope quote
3. Build and test
4. Training and handoff
5. Results check, plus optional monthly support

You’re not sure, or several systems are involved.

1. Free discovery call
2. Paid operations audit
3. Fixed-scope proposal with expected payback
4. Build and test
5. Training and handoff
6. Results check, plus optional monthly support

Either way, you see the price in writing before any build starts. If we think you’d be better off with the audit, or with no build at all, we’ll say so on the call.

More on how we work and the operations audit.

It’s a conversation with one of the partners, the people who would do the work. No pitch deck, no sales team, no obligation.

What we talk about:

• Where your time and money go each week, in your words.
• The tools you use now and what you already pay for.
• What you’ve tried, and what’s in the way.

What you leave with:

• An honest take on what’s worth fixing first, and what isn’t.
• A rough idea of cost. Starting prices are on the Pricing page.
• The next step, if there is one. For a defined job, that’s a written, fixed-scope quote. If it’s less clear, we may suggest an operations audit. If it’s a setting you can turn on yourself, we’ll show you.

Before the call, a short form asks about your business, team size, biggest time sink, current tools and timeline, so we can use the time well. When you’re ready, pick a time on the booking page.

Then we’ll say so. Plenty of problems don’t need AI, or any new software.

Often the better answer is one of these:

• A setting you already pay for. Recurring invoices, payment reminders or online booking that’s built into your software but switched off.
• A process change. One shared calendar instead of three. A stock count every Sunday instead of whenever someone remembers.
• A simpler tool. A free booking link or a ready-made template instead of a custom build.
• Nothing. If a task takes less than an hour a week, automating it may cost more than it saves.

And when something is worth building, it often isn’t AI. A lot of useful automation is plain rules, like “when a job is marked done, draft the invoice.”

We’d rather point you to a free fix than sell you a build you don’t need. It’s one of the commitments we work by, and you’ll hear it on the free discovery call, before you spend anything.

You might not need anything more. An off-the-shelf service is often enough when:

• You mainly need calls answered and messages taken after hours.
• Bookings don’t need to land in your real schedule.
• A monthly subscription with no setup fee suits your budget better.

A setup built for you adds:

• Booking into your actual calendar or job software, following your rules for job length, notice and service area.
• Answers from your approved prices, service area and policies.
• New callers sent straight into your CRM or follow-up.
• Hand-offs to the right person on your team, not a generic message box.

There’s a middle option too. If an off-the-shelf tool is close, we can set it up and tune it for a smaller one-time fee, listed on the Pricing page.

On the free call, we’ll tell you which fits. See what the full AI receptionist setup includes.

Some prefer to call, and that’s fine. Online booking should be an extra door, not a wall.

• Calling still works. Your number stays on your site and in every message. Anyone who wants a person gets one.
• It saves them time too. They can book at night or between meetings, without waiting for a callback.
• Messages in your voice. Confirmations and reminders are short, plain and written with you. One tap to confirm or reschedule.
• Not too many. A sensible number of reminders, sent during daytime hours. Texts go only to customers who agreed to them, with an easy way to opt out.
• No dead ends. Anything unusual goes to a person, not a loop.

If most of your customers would rather call, online booking may not be the right fix. An AI receptionist or a better callback routine may help more. We’ll say which on the call. More on scheduling automation.

Sometimes it isn’t, and we’ll say so. A simple setup may be enough if:

• You carry a few dozen items and one person does all the ordering.
• Your POS or inventory app already has reorder alerts you haven’t turned on.
• A vendor already restocks you on a set schedule.

Then a shared spreadsheet with par levels and a weekly count reminder covers most of it for free, and we can show you how.

A build is more likely to pay off when you run out of things often, throw out spoiled stock, catch price increases late, or have several people ordering.

Do the math first. Example: $400 a month in spoiled or excess stock is about $4,800 a year. If better ordering cut that in half, you’d save about $2,400 a year before running costs. Compare that with the starting price on the Pricing page to see how long it would take to pay back.

Every system also depends on regular counts, so start there. More on inventory and reordering automation.

It means an AI assistant like ChatGPT or Claude that can read your own systems, so you stop copying and pasting into it.

Example questions you could ask:

• “What did we do at this address last time, and what parts went in?”
• “Which customers haven’t booked since spring?”
• “What did we spend on produce last month?”
• “Draft a quote for this repeat job from our current price list.”

What’s involved:

• A connection between the assistant and the systems you choose, like your job software, QuickBooks or a shared drive.
• Permissions by role. A crew lead sees jobs and schedules, not payroll.
• Read-only first. Actions like adding a job note or drafting an invoice are added only if you approve them. It never moves money.
• A log of everything it reads and does.

You review anything it drafts before it goes to a customer. It’s built on an open standard that several AI assistants support, so you’re not tied to one AI company. More on custom AI integrations.

Some customers now ask AI tools for recommendations, like “who’s a good plumber near me?” Tools like ChatGPT, Perplexity and Google’s AI Overviews answer from what they can find and read about businesses online.

AI search visibility means making it easy for those tools to get your business right:

• Clear, factual pages. What you do, where you work, your hours and how to book, stated plainly.
• Consistent details everywhere. The same name, phone number and service area on your site, Google Business Profile and other major listings.
• Structured data. Labels in your site’s code that tell search tools what your business is and where it works.
• Genuine reviews. A request after every job, to every customer.

It’s mostly the same work as good local SEO. There’s no separate trick, and nobody controls what AI tools say. We make sure what they find about you is clear, consistent and correct.

More on websites and local SEO.

Mostly local for now, but not only. Based in Maryland. We work with businesses across Maryland and DC, on site or remotely.

Most of what we build lives in your software, so a lot of the work happens over calls and screen sharing. That includes much of the build and testing.

On-site visits help with a few things: seeing how work actually moves through your shop, kitchen or office, setting up phones or tablets, and training your crew in person. We do those within Maryland and DC.

Outside that area? We can still work together remotely when it’s a good fit for both sides. Tell us where you are when you book, and we’ll be straight with you about what works from a distance and what doesn’t.

Probably. We don’t specialize in one industry. Missed calls, retyped data, late invoices and guesswork ordering show up almost everywhere.

Our examples lean toward businesses with crews, customers and phones that ring all day:

• Trades and field service. HVAC, plumbing, electrical, cleaning, landscaping, contractors and auto repair.
• Hospitality. Restaurants, cafes and food businesses. One of the businesses we run is a restaurant, so we know that side firsthand.
• Other service businesses with the same admin load.

What matters more than your industry:

• Something repetitive is costing you real hours or missed revenue.
• The core of your business runs on software, or you’re open to it.
• You want plain answers, including “don’t automate that.”

It has to be a fit both ways. If we’re not the right people for your problem, we’ll say so. See the services we offer.

No. We build around how your team already works.

• They see familiar things. A job on their phone, a reminder email, a draft invoice to approve. The automation runs in the background.
• Training is part of every build. We walk your team through it using your own jobs and customers, not a demo.
• A one-page guide. How to pause a step, change a message and see what ran today. Plain English, no jargon.
• Approval steps if you want them. Invoices and replies can wait for a person’s OK until you trust them.

One person should own it day to day, the way someone owns the schedule now. That person doesn’t need technical skills. They need a few minutes to read the summaries and flag anything odd.

If you’d rather have us keep an eye on it, monthly support is optional and month-to-month.

Automation takes over tasks, not whole jobs. In a small business, few people do only data entry or only answer the phone. They fit those tasks in around the work that matters.

What changes day to day:

• Your office manager stops retyping job details and chasing invoices.
• Your techs stop playing phone tag about schedules.
• You stop doing paperwork at 10 p.m.

What you do with the time is your call. You might take on more work with the same team, cut overtime, or get your evenings back. We don’t pitch automation as a way to cut staff.

Some things stay with people on purpose. Complaints, emergencies, pricing judgment calls and anything outside the rules you set go to someone on your team. Customers who want a person can always reach one.

See what back-office automation takes off your team’s plate.

Tools you already pay for come first. QuickBooks, Xero, Jobber, Housecall Pro, Square, Toast, Google Workspace and Microsoft 365 all allow connections to other tools in some form. Each service page lists the tools it commonly connects to.

Before we quote, we check your actual setup:

• Your plan. Some tools only allow outside connections on higher plans. If yours needs an upgrade, the cost is in the quote.
• Your data. Whether the details we need can be read and written where they need to go.
• Built-in settings. If your software already does the job with a setting you haven’t turned on, we’ll show you where it is.

If something can’t connect, you hear it before you pay for anything. Sometimes the fix is a shared spreadsheet in the middle or one small manual step. We don’t push you to switch software unless keeping it costs more than moving.

Getting tools that don’t talk to each other to share details is the core of CRM and workflow automation.

Yes. QuickBooks Online and Xero both connect to other tools, which is what makes invoicing automation possible.

What we can set up:

• Invoices from finished jobs. When a job is marked done in Jobber, Housecall Pro or similar, a draft invoice appears with the right line items. You approve it, or it sends under rules you set.
• Payment reminders that stop as soon as the invoice is paid.
• Vendor bills from email, entered as drafts for you or your bookkeeper to approve.
• A weekly summary of what’s been invoiced and what’s still unpaid.

What we check first:

• Your plan. Some steps need a particular plan. If yours needs an upgrade, we flag it before you commit.
• Built-in features. If the reminders built into QuickBooks or Xero already cover it, we’ll show you where to turn them on.
• Your books. If they need cleanup, start with your bookkeeper. An automation copies mistakes faster.

On QuickBooks Desktop? It connects differently and with more limits. We’ll tell you what’s possible on the call. More on back-office automation.

Often, yes. Toast, Square and Clover each offer ways to get sales data out, though some only through approved apps or on certain plans. Sales data is what lets us estimate what should have been used between counts.

Before we quote, we check:

• Your POS and plan. Whether sales data can be connected directly or exported on a schedule.
• What’s already there. Many POS systems have inventory features or reorder alerts built in. If yours does and they’re off, we’ll show you.
• How items map. How menu items or products break down into the ingredients or parts you count.

If a direct connection isn’t possible, a scheduled sales export into a spreadsheet can work. You get the same alerts with one extra step.

For field service, the same idea works with job software like ServiceTitan. Parts logged on a job come off the van or shop count when the job is closed out.

See how inventory and reordering automation works.

Often the one you already pay for. Jobber, Housecall Pro and similar job apps include customer records, quotes and follow-up. Plenty of small businesses never need a separate CRM.

If you do need one, we compare two or three options, like HubSpot, Pipedrive or Zoho CRM, against:

• How your team works. If your crew lives in a job app, the CRM should connect to it, not replace it.
• Cost for your team size. Small-business CRM plans run an estimated $15 to $50 per user a month. Your quote lists the total.
• Connections. It has to talk to your accounting, email and website form.
• Ease of use. A CRM half the team ignores isn’t worth paying for.

You make the call. We take no referral fees or commissions from software vendors.

Switching CRMs over one missing feature is rarely worth it. A setting, an add-on or a small workaround usually costs less. More on CRM and workflow automation.

The same rules apply on every project:

• Least access that works. We ask only for the permissions a job needs. Read-only comes first.
• Your accounts, in your name. Tools and automations live in accounts you own. Where a tool allows it, we get our own login that you can remove, instead of sharing yours.
• Every vendor named up front. Your written quote or proposal lists each company that will process your data, before you sign.
• AI training turned off. Wherever a vendor lets you turn off training on your data, we turn it off.
• Access removed at the end. Our access is removed at handoff, or when you end support.

The AI tools we set up only say and do what you’ve approved in writing. They never move money. Anything outside the rules goes to a person on your team.

Connecting an AI assistant to your records? See what data goes to AI companies and how custom AI integrations handle permissions.

Partly, and you should know exactly how. When an AI assistant answers a question, the records it looks up are sent to the AI company’s servers to work out the answer. That’s how these tools work.

What we control is how much, and on what terms:

• Only what’s needed. The assistant can read only the systems and fields you approve. Payroll, bank details or anything else you rule out stays out of the connection entirely.
• Training turned off. Wherever the vendor allows it, we turn off training on your data. Business plans often exclude it by default, and we check the current terms for yours.
• Every vendor named. Your proposal lists each company that will process your data, before you sign.
• Your accounts. The connection runs in accounts you own, and our access is removed at handoff or when you end support.
• A log. You can see what the assistant read and when.

See how we handle data and system access on every project, and how custom AI integrations work.

Yes. We set it up that way on purpose.

• It says so up front. The greeting tells callers they’ve reached an automated assistant for your business.
• A person is always an option. Callers can ask for someone at any point. The call transfers to your phone or gets flagged for a callback, following the hand-off plan you approve.
• It doesn’t pretend. The voice is natural and easy to talk to, but it never claims to be a person.
• It sticks to your script. It answers only from information you’ve approved, like your hours, service area and price ranges.

Rules on disclosing AI in calls vary by state and keep changing. Telling every caller up front is the simplest way to stay on the right side of them, and it’s honest.

We’re not lawyers, so confirm anything specific to your business with your attorney. See the full list of rules we set up for an AI receptionist.

Usually, if callers are told first. The rules depend on where you and your callers are.

• One-party consent. Federal law and many states allow recording when one person on the call consents.
• All-party consent. Some states require everyone on the call to agree before it’s recorded.
• Calls across state lines. When the caller is in another state, the stricter rule may apply. Following the strictest rule is the safe default.

What we set up:

• The greeting says the call may be recorded or transcribed, before the conversation starts. Callers can hang up or ask for a person.
• If you don’t need audio kept, we turn off recording storage where the vendor allows it and keep only the written summary.
• Recordings and transcripts stay in accounts you own, for as long as you choose.

This is general information, not legal advice. We configure it for the rules where you operate, but we’re not lawyers. Confirm the details with your attorney. More on the AI receptionist setup.

Yes, within the rules. New leads from your website form or booking tool can get an email reply within minutes, then a short series of follow-up emails until they book or say no.

What we build in:

• No cold lists. No automated emails to purchased lists or anyone who hasn’t contacted you.
• Unsubscribes that work. They take effect right away and take the person off every list.
• Emails that follow CAN-SPAM. Your business name, a valid postal address, honest subject lines and a working unsubscribe link.
• A stop point. The sequence stops when they reply, book or unsubscribe.

We’re not lawyers. Confirm anything specific to your business with your attorney. Lead follow-up is part of back-office automation.

You do. Some things are yours from day one, and the code is yours once you own the build:

• Accounts and phone numbers are set up in your name, with you as the owner.
• Data stays in your accounts.
• Code and automations become yours when you own the build. Pay for it up front, or buy out a managed plan at the price written in your proposal.
• Documentation comes with it, so anyone you choose can maintain the work.

Two things work differently:

• Our reusable templates. Some building blocks, like a standard reminder flow, get reused across projects. Those stay ours. You get a permanent, free license to use them, so nothing stops working if you stop working with us.
• Third-party software. Tools like QuickBooks or Jobber stay under their vendor’s terms. The accounts are still in your name.

There’s no lock-in to us either. Support is month-to-month, a managed plan’s buyout price is written in your proposal, and we flag any vendor contract longer than month-to-month before you sign. These commitments are part of the principles we work by.

Yes. The site and everything around it is yours:

• Domain. Registered in your name, in an account you own. Renewal is an estimated $10 to $25 a year, billed to you.
• Hosting. In your account. An estimated $0 on a free tier for a fast, simple site, or up to about $20 a month with extras.
• Google Business Profile. You’re the owner. We’re added as a manager you can remove.
• Analytics and Search Console. Your accounts, your data.
• The site itself. The content and code are yours once you own the build: pay for it up front, or buy out a managed plan at the price in your proposal. Our reusable templates stay ours, with a permanent, free license for you to use them.

Already have a domain somewhere else? We can leave it where it is or move it into an account you control. Your choice.

Everything is documented, so another developer can pick it up if you ever switch. See who owns what we build and websites and local SEO.

It depends on the service and how many tools are involved. Estimated timelines, from approved quote or proposal to running:

• Scheduling automation: about 1 to 3 weeks
• Back-office automation: about 2 to 4 weeks
• AI receptionist: about 2 to 4 weeks
• CRM and workflow automation: about 3 to 6 weeks
• Inventory and reordering: about 3 to 6 weeks, including a few count cycles to tune par levels
• Custom AI integrations: about 3 to 6 weeks
• Websites and local SEO: about 4 to 6 weeks to launch. Search rankings take longer.

What slows things down: waiting on account access, data that needs cleaning, vendor approvals, and time for your team to test. Your written quote gives the timeline before you commit, and we’ll tell you early if something is running behind.

It depends on what’s broken today and how much competition you have. Nobody can honestly promise rankings, and we won’t.

Estimated timelines:

• Listing fixes. Corrected hours, phone number and categories on your Google Business Profile often show within days to a few weeks. Google may review edits first.
• Reviews. A request after every job adds reviews steadily. How fast depends on how many jobs you do.
• Rankings. Moving up in map and search results takes longer, often several months. Competition, your reviews, how close searchers are and the strength of your site all play a part.

What you can measure sooner: phone taps, form requests and where visitors came from. Those show whether the site brings in calls, which matters more than any single ranking.

We don’t build pages for towns you don’t serve, and we never use fake reviews. Both break Google’s policies. More on websites and local SEO.

Software changes. A vendor updates its app, a password expires, or someone edits a step. Here’s how that’s handled:

• We fix what we built. If something doesn’t work as described in the agreed scope, we fix it free for 30 days after launch.
• What that doesn’t cover. Vendor outages or changes, edits by your team and new requests. Those are covered by monthly support, or quoted before we do them.
• After that, your choice. Monthly support plans cover monitoring, fixes and small changes, month-to-month. Without support, we quote any fix before doing it.
• Alerts when a step fails. You get an alert, so an error gets spotted early instead of by a customer.
• An off switch. You can pause or turn off any automation yourself. Your team’s guide shows how, and the work goes back to the old way until it’s fixed.

Everything is documented, so you or anyone you choose can maintain it. You’re not tied to us.

Support is optional and month-to-month, with no long contract.

What it covers:

• Monitoring. We watch for failed steps and fix them before they pile up.
• Fixes. When a vendor changes its app, a connection breaks or a password expires.
• Small changes. New message wording, a new job type, an updated price list.
• Check-ins. A regular look at what’s running and what could work better.

Plans and starting prices are on the Pricing page.

Do you need it? Maybe not. If your setup is simple and someone on your team is comfortable following the guide, you may be fine without it. Without support, we quote any fix or change before doing it.

Either way, for 30 days after launch, we fix anything we built that doesn’t work as described in the agreed scope, free. See what happens when something breaks.